Southampton and South West Hampshire
There are a number of organisations in your area which can provide transport for hospital appointments and/or visiting. These services are much in demand and it is important that they are used correctly.

The following guidelines will help you to identify the most appropriate service to use:

  • Could the journey be made by some form of public transport (taxi, train, bus), or with help from a relative or friend?
  • If not, could the Patient Transport Service provide the transport? If you are not sure whether you are eligible to use this service, then ask your GP, Dentist, Midwife or Consultant who arranges this transport.
  • If you are unable to use public transport and you are not eligible to use the Patient Transport Service, then try contacting one of the voluntary organisations listed overleaf. Some of these organisations may only provide transport for hospital visiting.

Help With Transport Costs
If you (or a member of your family) are attending hospital for an appointment, you may be able to reclaim the cost of your transport to and from the hospital. You can claim if you receive Income Support, Family Credit or Disability Working Allowance.

You can claim using DSS form HC5, which is available from DSS offices, NHS hospitals, and any main Post Office. Remember to keep your tickets and receipt if you intend to make a claim.

Kevin Ings
Community Transport Officer Hampshire County Council
(outside Southampton City Area)
(01962) 846986

Valerie Warren
Development Officer
Southampton Council of Community Service
02380 228291

Helen Jesty
Voluntary Care Group Advisor
(outside Southampton City Area)
(01962) 844644

Phil Mack Patient
Transport Manager
Southampton University Hospitals NHS Trust
02380 825790

Voluntary and Public Transport

Southampton 02380 333197
New Forest 02380 282208

Southern Test Valley Voluntary Transport Scheme
02380 732174

Age Concern
New Milton Car Service
01425 638923

Community Care Services (Happy Returns)
02380 787874

Red Cross
Southampton 02380 333612
Lymington 01590 672641
01425 474278

Eastleigh 02380 902450
Southampton 02380 222289
Totton 02380 663154
Waterside 02380 243140

Public Transport
Information available by telephoning the County Bus Line on 0345 023067.
All calls charged at a local rate.