Ashford and St Peter’s, Chertsey

ASHFORD HOSPITAL

London Rd,
Ashford TW15 3AA

Phone:+44 1784 884488

ST PETER’S CHERTSEY

Bournewood House,

Guildford Rd,

Chertsey KT16 0QA

Phone:+44 1932 872000

Parking

Ashford

Pay and display parking for patients and visitors is close to the main hospital entrance.
Parking for blue badge holders is free of charge. Please bring your badge to the main reception desk (not just the number) for your free exit ticket.

St Peter’s

Barriered car parking (pay on exit) for patients and visitors is located at:

The front of main outpatients
Next to the Postgraduate Education Centre
Alongside A&E and the Rowley Bristow Orthopaedic Centre
Abbey Wing

Pay and Display car parking for patients and visitors:

Maple Wing at rear of hospital

Parking for blue badge holders is free of charge.

For those patients and visitors using the disabled parking bays within the barriered car park, please bring your badge to the main reception desk (not just the number) and they will give you a free exit ticket.

Parking charges

For any parking queries please contact the Travel Plan Office on 01932 723675.

Patient and visitor charges where applicable, are as follows:

First 20 minutes	Free
Up to 2 hours	£3.20
2 to 3 hours	£4.00
3 to 4 hours	£5.00
4 to 5 hours	£6.00
5 to 6 hours	£7.00
6 to 24 hours	£8.00
Up to one week	£20.00

Lost tickets charged at full daily rate.

Blue Badge Holders

All disabled spaces are located close to the main hospital entrances and signs clearly direct the way for people with a disability. There is access on both sites for wheelchair users.

At St Peter’s there are automatic opening doors on Levels 1 and 2 of the Outpatient Department, at the entrance to the Duchess of Kent Wing and the entrance to Abbey Wing.

At Ashford there are ramps at both the Main Entrance and the Outpatient Department entrances. Both sites have easy access to lifts.

Blue badge holders may use the main outpatients car park free of charge. To obtain free exit, please take your badge to the main reception desk (not just the number) in outpatients.

Car parking concessions

For some patients visiting the hospitals regularly, car parking costs can be a burden. The following concessions are applicable at both hospital sites:

Frequent visitors	Weekly parking permit – £20.00
Patients attending Haematology/Oncology Day units	Free for period of treatment
Patients attending long term cardiac rehabilitation clinics	Free for period of treatment
Parents attending our Neonatal Intensive Care Unit (NICU) at St Peter’s Hospital	Three weekly permit – £20.00

Claiming back parking costs

Help is available to some people travelling to hospitals under a Healthcare Travel Costs Scheme. You may be able to claim the cost of travelling to and from the hospital including car park costs, provided you use the cheapest mode of transport available if you are on a low income or you receive one of the benefits listed below.

Income support
Income-based job seekers allowance
Child tax credit
Pension Credit guarantee
Working tax credit
NHS low income scheme certificate (HC2 or HC3)

By Car

Ashford Hospital is situated on the A30 to the West of London, close to junction 13 of the M25 and Heathrow Airport.
St Peter’s Hospital is located between Woking and Chertsey close to junction 11 of the M25.

By Bus

There are regular buses operating to Ashford Hospital from Ashford, Staines, Hounslow and other surrounding areas.
There are regular buses operating to St Peter’s Hospital from Woking, Staines and other surrounding areas.

Visit the Surrey County Council webpages for routes and times.

Hopper Service

There is a shuttle service between Ashford Hospital and St Peter’s Hospital which operates Monday to Friday.
It is free to all staff, patients and visitors and takes approximately 25 minutes outside of rush hour.
A reduced service runs at weekends and bank holidays for staff only.

Please note that due to Health and Safety guidelines and the limited capacity of the buses, there is no secure storage for wheelchairs, baby buggies, pushchairs and walking frames. Unfortunately, this means that they are not accepted on the hopper bus and would advise that you use the scheduled 446 service between sites instead (for which normal bus fares apply).

Restaurant and Coffee Lounge

Ashford Hospital

Retreat in the Atrium

Enjoy our freshly made-to-order deli-bar food and hot meals, including fresh baked breads, in a pleasant environment.

Mon to Fri: 8am to 4pm.

Retreat Café in the Main Entrance

Serving hot and cold drinks and light snacks, including a fresh baked cake of the day.

Mon to Fri: 8am – 5pm
Sat: 9am – 3pm
Closed Sundays and bank holidays.

Vending facilities are available in the following locations:

Walk-in Centre
Ward lift lobby 1st floor
X-Ray lift lobby
West wing 1st and 2nd floors

St Peter’s Hospital

Retreat Café

Situated in the Main Entrance, featuring Costa coffee, hot bistro food and hot grab-and-go snacks, including jacket potatoes, paninis and wraps, with daily menus advertised on screen.

Mon to Sun: 7.30am – 7pm

RVS Café

Situated in Abbey Wing, serves tea, coffee, sandwiches and a range of confectionery

Mon to Fri: 9am to 8pm
Sat and Sun: 2.00 pm to 4.00 pm

Just Dine / Aspects Restaurant

The restaurant is located a short walk from the Duchess of Kent entrance adjacent to Chertsey House, and offers traditional hot breakfast and lunch, including roast, fish and chips and curry days. It also features a deli-bar, salad bar and ice creams.

Mon to Fri: 7.30 am to 3.00pm
Breakfast is served from 07:30 – 11:00 am, and lunch 12:00 – 2:00 pm.